We will try our best to fulfill your requests.
Please take note of the following:
1. Braunschweig Stadtmarketing GmbH acts only as an intermediary and therefore cannot assume any liability.
2. After arrival, proceed to the meeting point on the arrival level.
3. For necessary changes after the reservation has been made, please call the service provider of the airport transfer directly at 0531 / 61 21 21.
4. Excess baggage must be reported and may be charged separately. A child seat must be provided if necessary.
5. Please note that your request will be forwarded directly to the airport transfer service provider. The inquiries are processed daily only in the period between 08:00am - 08:00pm. Short-term requests can also be processed outside the aforementioned times by calling 0531 / 61 21 21. Please refer to the request form of Touristinfo Braunschweig and have all the information requested there available.
6. We need the following personal data to process your request. We handle your data in a trustworthy and legally compliant manner. If you do not agree to the storage and processing, we cannot process your request. You have the right to revoke your consent at any time. Simply send an email to vertriebbraunschweigde. For further information please refer to the data protection policy. We use your data internally and pass them on to our technical service provider as well as to the service providers supporting us who are responsible for the provision of the service. The transmission to third parties does not take place beyond this.
Braunschweig Stadtmarketing GmbH will store your data for the following periods:
- Inquiry/offer without conclusion of contract: up to 2 years after the last customer contact
- Booking of at least one service: according to the legal requirements a maximum of 10 years after the last contact with the customer
We wish you a pleasant trip!
Transportation is provided from Hannover Airport to Braunschweig (hotel/accommodations). If several people arrive at the same time, we will try to provide group transportation. In this way, the cost per person is reduced. At the same time, this may also lead to delays in departure. We can not guarantee group transportation in advance. Fees must be paid to the driver upon arrival.